At Silver Chain For Women LLC, we want you to be completely satisfied with your purchase. We understand that sometimes an exchange is necessary. We are happy to help you with any exchange needs.
To make the exchange process as smooth as possible, please follow the instructions below:
1. Contact Us
Contact us via phone or email to let us know that you wish to exchange your product. Please provide your order number, the product you wish to exchange, and the reason for the exchange.
2. Product Availability
Check to ensure that the product you wish to receive in exchange is available.
3. Return the Product
Return the product you wish to exchange in its original condition, including all tags and packaging, within 30 days of the purchase date. We recommend using a shipping method with tracking and insurance, as we cannot be held responsible for items lost or damaged during shipping.
4. Shipping Fee
You are responsible for the shipping fee associated with returning the product to us. However, we will cover the shipping cost of the exchanged product.
5. Processing Time
Allow up to 10 business days for us to process your exchange.
We will contact you via email once your exchange has been processed.
If you have any questions about our exchange policy, please contact us at (937) 721-2127 or email us at firstname.lastname@example.org. We are always happy to assist you.